Terms of service
Welcome to She & Sons! By using our website and placing an order, you agree to the following terms and conditions. Please read them carefully.
About Us
She & Sons is a UK-based homeware and gift store offering carefully curated home décor, gifts, and accessories.
Trading Name: She & Sons
Email: info@sheandsons.com
Registered Business Address: [your business address]
Company Number (if applicable): [insert here]
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1. Using Our Website
• You must be 18 or over to purchase from our site.
• You agree not to use our website for any unlawful or unauthorised purpose.
• We reserve the right to refuse service or cancel orders at our discretion.
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2. Product Descriptions & Pricing
• We strive for accuracy in all product listings, but minor variations may occur.
• Prices are in GBP and include VAT (where applicable).
• We reserve the right to correct errors in pricing or descriptions at any time.
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3. Orders & Payment
• Orders are confirmed once payment is received in full.
• We accept secure payment through Shopify Payments, PayPal, and other major providers.
• You will receive an order confirmation via email once your purchase is complete.
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4. Delivery
• We dispatch UK orders within 2–5 working days.
• Delivery charges and estimated times are shown at checkout.
• We are not responsible for delays caused by couriers or external factors.
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5. Returns & Refunds
We want you to love your order. If you change your mind, you have 14 days from delivery to return it.
To be eligible:
• Items must be unused and in their original packaging.
• Return postage is at your expense unless the item is faulty.
• Exclusions: personalised items, hygiene-sensitive products, and sale items (unless faulty).
• Refunds are issued within 14 days of receiving the returned goods.
To start a return, contact us at [insert return email].
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6. Faulty or Damaged Items
If your item arrives damaged or faulty, please contact us within 48 hours of delivery with photos. We’ll either offer a replacement or refund.
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7. Intellectual Property
All content on this site – including product descriptions, photos, branding, and logos – is the property of She & Sons. You may not copy or use any content without our permission.
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8. Liability
We are not liable for indirect or consequential losses related to the use of our website or products. Our maximum liability is limited to the price of the product purchased.
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9. Privacy
We take your data seriously. For details on how we collect, store, and use your information, please see our [Privacy Policy].
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10. Changes to Terms
We may update these terms occasionally. Changes will be posted on this page. Continued use of the site implies acceptance of any updates.
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11. Governing Law
These terms are governed by the laws of England and Wales. Any disputes will be resolved in the English courts.